CALL MEZA Privacy Policy
Effective Date: October 21, 2026
CALL MEZA respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you communicate with CALL MEZA through our website, Facebook Messenger, WhatsApp, telephone, email, or other communication channels.
Information We Collect
When you contact CALL MEZA, we may collect information you voluntarily provide, including:
Your name
Phone number
Email address
Service address or general location
Information about the service or project you are requesting
Photos, messages, and other information you choose to send us
Communication history with CALL MEZA
When you communicate with us through platforms such as Facebook Messenger or WhatsApp, we may also receive information necessary to identify and manage the conversation, such as a platform user or conversation identifier.
How We Use Your Information
CALL MEZA uses the information we receive to:
Respond to service inquiries
Prepare or coordinate estimates
Determine the type and location of services requested
Schedule appointments or follow-up communications
Communicate with customers regarding their requests
Maintain records of customer inquiries and projects
Improve our customer service and business operations
Operate automated customer-assistance tools used to help process inquiries
We do not sell personal information to advertisers or data brokers.
Automated Customer Assistance
CALL MEZA may use automated systems, including artificial intelligence, to help receive, organize, and respond to customer inquiries.
These systems may process information that you voluntarily provide in order to understand your request, collect relevant project details, and determine when a member of the CALL MEZA team should follow up.
Sharing of Information
We may share information with service providers that help us operate our communication, hosting, email, messaging, and customer-management systems.
We may also share information with contractors or service professionals when necessary to evaluate or perform a service requested by the customer.
We do not share personal information for unrelated third-party marketing purposes.
Facebook and Meta Platform Data
When you communicate with CALL MEZA through Facebook Messenger or other Meta services, information received through Meta is used only to provide customer communication, service-request processing, and related support.
CALL MEZA handles information obtained through Meta platforms in accordance with applicable Meta Platform Terms and policies.
Data Security
We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or misuse. No internet-based system can guarantee absolute security.
Data Retention
We retain customer information only for as long as reasonably necessary for customer service, business records, project management, legal obligations, and legitimate business purposes.
Data Deletion Requests
You may request deletion of personal information associated with your interactions with CALL MEZA.
To request deletion, email:
Use the subject line:
Data Deletion Request
Please include enough information for us to identify the relevant communication or customer record.
After verifying the request when necessary, CALL MEZA will delete or anonymize eligible information within a reasonable period, except where retention is required for legal, accounting, fraud-prevention, or other legitimate business purposes.
Your Choices
You may choose not to provide personal information, although certain information may be necessary for us to provide an estimate, schedule service, or respond to a request.
You may also stop communicating with CALL MEZA at any time.
Third-Party Platforms
Our services may use third-party platforms, including messaging, hosting, communications, email, and artificial-intelligence service providers. Those providers may process information according to their own privacy policies and contractual obligations.
Changes to This Privacy Policy
CALL MEZA may update this Privacy Policy from time to time. The current version will be posted on this page with the applicable effective date.
Contact Us
For questions about this Privacy Policy or your personal information, contact:
CALL MEZA
Email: info@callmeza.com
Phone: (276) 496-6426
Website: callmeza.com